Client Discovery & Research

When we started requiring our clients to go through a Discovery phase we learned something of great value. It’s much easier to build products our clients love and their customers want. It seems obvious now, but we didn’t always do this. Today we won’t do without it. Through Discovery, we design and create with confidence because the foundation is sound.

There are different levels of this process:

• Client Discovery
• User Research & Customer Profiles
• Brand Attributes
• Strategic Marketing Planning

Your Discovery Phase will match your needs. If you’d like to rebrand your business, we’ll need to dig deep and uncover all we can. To redesign your website, we’ll need to look at what you’re offering and what your customers are looking for. It’s really specific to your needs. Have a look at these case studies for a few examples of the results of our process.

Here’s a fancy phrase: Value Proposition Definition. That’s what marketing people call “what you do”. The idea is to figure out how to define what that is, and then propose its value to your customers.

This is what you can expect from us: A commitment to your business through research and a level of understanding through listening. If you like what your reading, give us a call. We're ready to get to work.